WhatsApp FAQ

 WhatsApp FAQ
How do I sign up for VGR WhatsApp?

Once you have WhatsApp installed on your phone, click on the signup link below and enter some basic contact information.

https://branham.org/whatsapp

Once you are signed up, you may then follow channels.

For more information, please see How do I follow a WhatsApp channel

What types of content will I receive when I sign up?

When you sign up, you will have the option to follow certain channels. The content you receive will depend on the channels you choose to follow.

If you subscribe to the Lifeline channel, you will receive the Quote Of The Day, On This Day, Good Morning Friends Podcast, videos, audios, wallpapers, as well as many other encouraging notifications.

If you subscribe to the Branham Tabernacle channel, you will receive service announcements, prayer requests and more.

I cannot find WhatsApp in the App Store. Is it available for my device?

WhatsApp is supported on Android devices running Android 5.0 and up and iOS devices running iOS 12 and up.


Check OS version

You can check your Android OS version by going to Settings>About.

To check your iOS version, please go to Settings>General>About.


Check for software update

If your device is running an older OS version, please check to see if any software updates are available.

On Android, please go to Settings>System>System update and select check for update to see if any updates are available.

On an iOS device, please go to Settings>General>Software Update.

How do I follow a WhatsApp channel?
  1. Click on the signup link below and enter some basic contact information. If you are already subscribed to WhatsApp notifications, please update your information by signing up again. This is necessary in order to follow a channel.

    https://branham.org/whatsapp

  2. Once you have completed the sign up process, you will see channels listed.
  3. Select a link to open the channel.
  4. Select the follow button in the top right corner of the channel.
  5. You may also select the bell icon to turn notifications to the channel on.
Should the bell icon in the WhatsApp channel have a slash or not to indicate notifications?
  • bell icon wih no slash = notifications are on
  • bell icon with a slash = notifications are off
WhatsApp Channels do not work on my phone. What should I do?

WhatsApp channels may not be supported on every phone, or in every country. If channels are not available for you, please contact support@branham.org

I signed up for WhatsApp notifications, but I haven't received any content. What should I do?

Please make sure you have saved the VGR WhatsApp number to your contacts and have selected to follow the VGR WhatsApp channels.

You should start to receive WhatsApp notifications about twenty-four hours after signing up.

If you do not receive any WhatsApp notifications after about twenty-four hours, please contact your local VGR office for further assistance.

I am signed up for WhatsApp, but suddenly stopped receiving notifications. What should I do?

Please contact your local VGR office for further assistance.

I got a new phone number. How do I replace the old number to continue receiving WhatsApp notifications?

https://branham.org/whatsapp

Please select the unsubscribe link at the bottom of the signup page to remove your old number. You will then need to re-subscribe using your new number.

How do I unfollow a WhatsApp channel?

To unfollow, simply open the channel and select the options button (three dots) in the top right corner. An unfollow button will appear. If selected, you will no longer receive content for that channel.

How do I unsubscribe?

You can visit https://branham.org/whatsapp/stop to unsubscribe from receiving notifications.

I accidentally unsubscribed from WhatsApp. How do I resubscribe?

If you accidentally unsubscribed from WhatsApp, no problem.

Sign up again: https://branham.org/WhatsApp

You should start to receive notifications again after about twenty-four hours.